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Onederful teams up with Principal® to automate insurance verifications

Onederful teams up with Principal® to automate insurance verifications


Let me describe the future of eligibility & benefits (E&B) verifications. Before a patient walks into a dental office, their E&Bs are automatically checked with the insurance carrier, and that information is populated directly into the provider’s software system.

The results are: No surprise bills for the patients, providers can collect faster and save time with manual phone calls, and insurance carriers save millions on call center costs.

Sounds like an impossible reality, right?

Today we announce the first step towards this reality. Onederful has teamed up with Principal® to enable 100% E&B information through an API to eliminate phone calls.

Onederful then standardized and transformed E&B data from Principal® to enable our network of software clients to easily connect to it.

The Onederful network of top practice management software companies, dental services organizations (DSOs), outsourced billers, dental offices and insurance experts provided feedback that they could receive close to 100% of E&B information when verifying patients, thereby eliminating a 30+ minute phone call to the carrier. Data such as full patient history, procedure code limitations, downgrades, and missing tooth clauses were all available through the API.

Principal® is the first of many carriers we are teaming up with to automate insurance verifications. We are building a new ecosystem to transform the dental industry. If you are an insurance carrier interested in partnering with Onederful to eliminate phone calls, please reach out to karen@onederful.co.

Dental insurance from Principal® is issued by Principal Life Insurance Company, Des Moines, IA 50392.